Eugene Dumlao is a customer success and implementation professional with a background in healthcare strategy, data-driven operations, and client engagement. He holds a Master of Science in Health Policy and Law from UCSF and UC Law SF and is currently pursuing a Doctorate at Franklin University. Eugene combines regulatory insight with practical experience to help organizations deliver measurable results and lasting customer value.

Throughout his career, Eugene has contributed to industries including startups, health care, financial institutions and fintech, retail, construction, and Fortune 500 companies. He has led initiatives that improved client satisfaction, strengthened adoption, and streamlined operational performance. His expertise includes customer success, compliance, business development, and product implementation, supported by certifications in AI, cybersecurity, data science, Agile project management, DEI, and financial acumen.

As a first-generation college graduate and former student parent, Eugene brings empathy, adaptability, and a solutions-oriented mindset to every engagement. He is passionate about helping customers succeed through clear communication, thoughtful strategy, and data-informed decision-making, building partnerships that grow stronger over time.

Outside of work, Eugene is a lifelong learner and creative thinker who enjoys science, music, writing, and culture, combining analytical thinking with curiosity and a genuine human touch. Guided by his personal motto, “Leave the world better than when you found it,” he strives to make a meaningful impact in every role and relationship.

If you would like to book Eugene for motivational speaking engagements or hire him for business development consulting, please reach out to inquire about availability.